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Salihu Nafisat
2 min readFeb 2, 2025

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Some detailed tips on conflict resolution:

Conflict Resolution Steps
1. Stay Calm: Manage your emotions to approach the conflict with a clear head.
2. Listen Actively: Hear the other person out, and respond thoughtfully.
3. Avoid Assumptions: Clarify facts and avoid jumping to conclusions.
4. Focus on the Issue: Separate the problem from the person.
5. Use "I" Statements: Express your feelings and thoughts without blaming.
6. Seek Common Ground: Look for shared interests and goals.
7. Be Open to Compromise: Find mutually acceptable solutions.

Effective Communication
1. Use Clear Language: Avoid ambiguity and ensure understanding.
2. Non-Verbal Communication: Pay attention to body language and tone.
3. Ask Open-Ended Questions: Encourage discussion and exploration.
4. Paraphrase and Summarize: Ensure understanding and show you’re engaged.

Conflict Resolution Strategies
1. Collaborative Problem-Solving: Work together to find solutions.
2. Mediation: Bring in a neutral third-party facilitator.
3. Seek Outside Help: Consult experts or authorities if necessary.
4. Take a Break: Step away if emotions are running high.

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Salihu Nafisat
Salihu Nafisat

Written by Salihu Nafisat

A community health extension worker who love her profession and a competent house wife

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